With TFF, no longer dependent on other companies
Dankzij bijna 50 jaar industriële ervaring wordt Polem zowel nationaal als internationaal gezien als dé producent van composiet silo’s en tanks. Ze zijn een Europese marktleider waar vakmanschap en innovaties hand in hand gaan en bieden grote technologische voorsprong bij het opslaan van grondstoffen.
Timely transportation to ensure protocols are upheld
Polem manufactures its silos and tanks from its own, well-equipped production facility, adhering to the applicable international requirements, regulations, and standards (including ISO9001). They hold all the necessary quality and safety certifications. As a result, delivery times are strict, and the word “agreement” truly holds value. Polem’s products and parts must be shipped and received exactly at the agreed time. To achieve this, TFF stepped in!
Benefits for Polem
Hassle-free transport
Independent
Quickly arranged
Why TFF
Wietze Zwerver (Supply Chain Manager at Polem): “We chose TFF as our partner because we no longer wanted to be dependent on large companies. Our experiences with these types of companies have been poor, as a phone call often leads to the following scenario: the person you speak to at the call center has no idea what they’re talking about and is completely unfamiliar with Polem. This feels very inefficient and impersonal. At Polem, we want to work with companies that align with us in terms of size and organizational type. In that regard, TFF is a perfect match! Additionally, TFF is a company based in Joure; as an organization, we want to fulfill our social responsibility to the region where Polem is located.”
A quick switch and direct communication
Wietze shares his thoughts on the special collaboration with TFF: “We wanted to seamlessly switch from our parcel service to TFF, and they certainly made this possible! Within two weeks, we had access to TFF’s very comprehensive portal and excellent service. The short communication lines make the collaboration very pleasant; when we send an email, we get a quick response and can count on things being taken care of. This gives us peace of mind: often, we need to send a service part to a customer, and it can’t take too long. Additionally, some of our technicians are both domestic and international. When they need parts, we can send them quickly and easily by using TFF’s services.”
“Service is becoming an increasingly important aspect for us in the future. So, we will be using TFF’s services even more, as we have the utmost confidence in them. Moreover, Polem has significant growth ambitions for the coming years!” Wietze Zwerver adds about the future of the collaboration between TFF and Polem.
We chose TFF as a partner because we no longer wanted to rely on large companies. Our experiences with these kinds of companies have been poor, as a phone call often leads to the following: the person at the call center has no idea what they’re talking about and doesn’t know anything about Polem. This feels very inefficient and impersonal.
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